ParisByM
contact@parisbym.com +33 6 52 86 11 36
ParisByM receptive travel agent

 

  • What services does ParisByM offer ?

    We offer predesigned packages you can directly book on the website. Should you need a more customized trip, you should request a tailor made package. To do so, contact us first, a travel consultant, we will get in touch with you in
    order to better understand your needs.

  • What’s the difference between Standard and Tailored package?

    A standard or predesigned package is a ready to book package. You can add options, available in the customize tab.
    A tailor-made package is a fully customizable trip request. We will organise a dedicate interview with a travel consultant to include everything you want in the package.

  • What is included in the price ?

    The prices you see on our website include the :
    -public prices of the services described in the package
    -booking fees
    -taxes

  • Can I personalize my package (not listed options) ?

    Yes, by choosing a tailor-made package, you can ask whatever you desire.
    If you order a predesigned package, you can only personalise it through the options available in the customize tab.

  • How much does it cost ?

    For standard packages, the prices are visible and include everything detailed in the package.
    For tailor-made packages, we will provide you with a breakdown of the package price. The total price includes the public price of the service provider along with a 7% booking fee. No fee is applied to hotel or accommodation reservation.

  • Can I pay once I arrived ?

    No you can’t. We need to book in advance your activities, that’s why we request a payment in advance, at the time of booking.

  • When should I pay ?

    After agreeing your package details and budget, ParisByM will process your reservations and bookings. To validate your booking, you will be required to pay a deposit at the time of reserving (30% of your total package price), and then the remaining amount at least one month before your arrival date.

  • Can I get the detail of the prices (on request) for tailor-made packages?

    We usually give you prices per day to make things clearer for you. Should you wish a very detailed quotation item per item, you can request it.

  • Can I do modifications on my Tailor-Made ?

    Up to 3 major modifications can be requested, after which additional fees may be required.

  • How will my payment be handled ?

    ParisByM offers two secured methods of payments.

    Your payment can be processed through a secured platform operated by Payplug. Payplug, is a secured payment platform that offers a range of e-merchants solutions and services, multi-bank and multi-channel service. Payplug is connected to various bank institutions and acquirers, the issuers of private cards and alternative payment methods. The payment is safely processed with a debit or credit card. ParisByM and Payplug DO NOT KEEP ANY CARD INFORMATION. You can have a look at Payplug’s website by clicking here.

    Alternatively you can process your payment  through an international bank transfer. ParisByM will provide an International Bank Account Number (IBAN) to initiate your payment from your own bank. For international transfers, please note that there is a 25€ additional cost to cover the banks fees.

  • What happens if I have to cancel my trip ?

    ParisByM will refund your deposit, less 20% of the total package price and excluding any penalty applied by the partners, like hotels (usually the cost of one night, although ParisByM can sometimes negotiate the full reimbursement) and train or tours companies.

    Please take into account that in case you choose a non-cancelable package, refund will not be possible.